KYC Policy

Effective Date: 11/11/2025

HoneyLove ("HoneyLove," "we," "our," or "us") operates the AI-powered software platform available at https://honeylove.ai (the "Platform"). This Know Your Customer (KYC) Policy explains how HONEY SYS LLC, a Delaware limited liability company, verifies the identity of users and business partners in compliance with applicable laws and payment processing regulations.

1. Purpose

The purpose of this KYC Policy is to:

  • Prevent money laundering, fraud, terrorist financing, and other illegal activities.
  • Ensure the legitimacy of transactions processed by HONEY SYS LLC.
  • Protect the integrity and trust of the HoneyLove ecosystem.

This policy forms part of HoneyLove’s broader compliance framework, which includes the Privacy Notice, Terms of Service, and Blocked Content Policy.

2. Scope

This KYC Policy applies to:

  • All users making financial transactions (including subscriptions or payouts) on the Platform.
  • Business partners, affiliates, and vendors receiving or processing funds through HONEY SYS LLC.
  • All employees or contractors involved in user verification or payment compliance.

3. Responsible Entity

HONEY SYS LLC
254 Chapman Rd, Ste 208 #24555
Newark, Delaware 19702, USA
📧 Email: [email protected]

HONEY SYS LLC handles payment processing on behalf of Honey Prod Limited, the parent and intellectual property owner of the Platform.

4. Information Collected for Verification

To comply with regulatory requirements and processor policies, we may collect the following information:

For Individual Users:

  • Full legal name
  • Date of birth
  • Residential address
  • Government-issued identification (e.g., passport or driver’s license)
  • Payment method verification (e.g., card or account match)

For Businesses or Legal Entities:

  • Registered business name and address
  • Incorporation or registration documents
  • Authorized representative’s ID
  • Beneficial ownership details (if applicable)
  • Payment and tax information

All data is handled in accordance with our Privacy Notice.

5. Verification Procedures

Initial Verification:

  • At account creation or prior to processing transactions, users may be required to complete identity verification via secure upload of ID and proof of address.

Ongoing Monitoring:

  • Transactions may be reviewed periodically for unusual activity or discrepancies.

Enhanced Due Diligence (EDD):

  • In cases of high-risk transactions, large payment volumes, or cross-border activity, additional documentation may be requested.

Third-Party Processors:

  • HONEY SYS LLC may use regulated payment service providers (e.g., SegBill, CCPay) that implement their own KYC/AML checks.

6. Data Retention

KYC records are stored securely and retained for a minimum of five (5) years after the end of the business relationship or as required by applicable law. All information is encrypted and accessible only to authorized compliance personnel.

7. Refusal or Termination

HoneyLove reserves the right to:

  • Refuse service or suspend accounts that fail KYC verification.
  • Terminate or block accounts linked to suspicious, fraudulent, or illegal activity.
  • Report suspected violations to regulatory or law enforcement authorities when legally required.

8. Confidentiality and Data Protection

All information provided for KYC purposes is treated as confidential and protected in accordance with the Privacy Notice and applicable data protection laws (including GDPR and CCPA where relevant).

9. Updates to This Policy

We may update this KYC Policy periodically to reflect changes in legal or operational requirements. Updates will be posted on https://honeylove.ai with a revised effective date.

10. Contact Us

HONEY SYS LLC
254 Chapman Rd, Ste 208 #24555
Newark, Delaware 19702, USA