Privacy Notice
Effective Date: 11/11/25
1. Who We Are
HONEY SYS LLC, a Delaware limited liability company, acts as the data controller for customer payment information and account management.
Honey Prod Limited, a Hong Kong company, acts as the data controller for intellectual property, service ownership, and overall platform operations.
For any privacy-related questions, please contact: [email protected]
2. Information We Collect
- Account Information: Name, email, username, password.
- Payment Information: Credit/debit card details and billing information (processed by third-party providers, handled by HONEY SYS LLC).
- Usage Data: Interactions with the Platform, logs, device identifiers, and IP addresses.
- Content Data: Inputs, outputs, or files you upload to the Platform.
- Communication Data: Support requests, feedback, or other correspondence.
3. How We Use Your Information
- Providing and improving services.
- Processing payments and managing subscriptions.
- Communicating with you about updates, security, and support.
- Ensuring compliance with laws and policies.
- Analyzing usage trends to enhance the Platform.
4. Legal Bases for Processing (GDPR Users)
- Performance of a contract (providing services you requested).
- Legitimate interests (service improvement, security).
- Legal obligations (compliance with financial/accounting rules).
- Consent (marketing communications, cookies).
6. International Data Transfers
Your data may be transferred and stored in the United States, Hong Kong, and other jurisdictions where we or our providers operate. We use safeguards such as contractual protections (e.g., Standard Contractual Clauses) for international transfers.
7. Data Retention
- Account and usage data: retained as long as you maintain an account.
- Payment data: retained as required by financial regulations (typically 7 years).
- Support and communication data: retained for up to 2 years.
- You may request deletion of your account and associated data (subject to legal obligations).
8. Your Rights
- Access your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Request portability of your data.
- Withdraw consent at any time.
To exercise rights, contact: [email protected]
10. Children’s Privacy
HoneyLove is not intended for individuals under 18. We do not knowingly collect data from children. If we learn we have collected personal information from a minor, we will delete it.
11. Security
We implement industry-standard safeguards (encryption, access controls, monitoring) to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.
12. Changes to this Privacy Notice
We may update this Privacy Notice periodically. Updates will be posted on https://honeylove.ai with a revised effective date.
13. Contact Us
254 Chapman Rd, Ste 208 #24555
Newark, Delaware 19702, USA
EIN: 39-4239108
Unit 1603, 16th Floor, The L. Plaza
367–375 Queen's Road Central, Sheung Wan, Hong Kong
Company No.: 78640969